General Clauses

At RockSolid (trade name of Sisu Climbing S.A. de C.V.), we are responsible for ensuring the growth and sustainability of our Community. Our values must be reflected in the interactions between staff, visitors and all members.

In our community, we respect diversity of cultures, opinions and perspectives. Certain offensive behaviors may be considered harassment or discrimination.

Therefore, RockSolid does not tolerate sexual harassment or harassment based on race, disability, or any other reason.

Such conduct is strictly prohibited within the RockSolid Community and may result in disciplinary action, including removal from the Community, termination of membership or even legal action.

All members, visitors, clients or individuals within our facilities are expected to comply with this anti-harassment policy at all times.

RockSolid prohibits unwanted sexual advances, requests for sexual favors and any other verbal or physical conduct of a sexual nature. This includes behavior (i) perceived as offensive by the targeted person, and/or (ii) that has been rejected by the targeted person. It should be noted that sexual harassment may lead to criminal proceedings.

Examples of sexual harassment and/or discrimination include, but are not limited to:

Inappropriate gestures and behaviors aimed at degrading, humiliating and/or belittling a person
Unwanted sexual advances
Requests for sexual favors, obscene gestures, sending written messages, images or voice messages that are sexually explicit, offensive or degrading, verbal or physical conduct of a sexual or offensive nature such as comments, jokes, teasing or unsolicited insinuations related to sex, in person or in writing
Repeatedly asking someone to socialize when they have expressed no interest
Giving gifts or leaving objects that are or could be perceived as sexually suggestive; unwanted conduct of a sexual nature
Other forms of harassment (non-exhaustive)

The RockSolid Community also prohibits other forms of harassment, including but not limited to offensive or abusive actions and comments, intimidation, degrading behavior, jokes or insinuations intended to create an intimidating, hostile or offensive environment, including comments about race, color, gender, national origin, accent, age, mental or physical disability, mental capacity, medical condition, marital status, sexual orientation or religion.

How to report a violation of the Anti-Harassment Policy

This procedure is designed to create a safe and supportive space for anyone who needs to raise a concern or report a violation of this Policy. All reports will be handled by RockSolid staff in coordination with the General Management of Sisu Climbing S.A. de C.V.

Governance

Any member of RockSolid staff may review complaints, concerns or incidents and bring them to the Anti-Harassment Committee through the channels described below. The Committee and General Management will take all reasonable measures to respect the confidentiality and privacy of all individuals involved; however, the investigation process may require communication with individuals involved in the alleged conduct as well as witnesses.

Reporting channels

Members of the RockSolid Community are encouraged to express concerns and/or report any violation of this Policy through the channel they feel most comfortable with. Any member of the Community may file a complaint through the following:

Any RockSolid staff member with whom the person feels comfortable expressing their concern directly and in person
RockSolid’s designated email for this Policy: hola@rocksolid.mx
Any issue raised through this channel will be handled professionally and with full confidentiality.
Privacy will be respected in any report generated from a complaint submitted through this email.
It is important to report immediately any instance of sexual harassment, discrimination or inappropriate sexual conduct.

ANY person, victim or witness, may report a violation of this Policy.

Retaliation will not be tolerated.

Retaliation, intimidation, coercion or pressure against any member of the Community who reports a violation will result in disciplinary action, including removal from the Community and termination of membership.

Case evaluation and resolution

The report will be promptly submitted to the Anti-Harassment Committee composed of staff and General Management of Sisu Climbing S.A. de C.V. Those filing a complaint are expected to respect the privacy of all parties involved.

Upon receiving a report, the Committee will meet, review the evidence—anonymously if possible—and determine whether the Policy may have been violated.

If not: The Committee will advise the parties to resolve the matter respectfully among themselves.

If yes: The Committee will take appropriate action.

Depending on the nature of the incident, the Committee may issue a formal warning or immediate removal from the Community, terminating membership and any previously granted benefits.

If the case is determined to be of a criminal nature (sexual assault, physical aggression, etc.), the Committee will advise the reporting party to refer the matter to the appropriate authorities.

If there is an ongoing criminal investigation, the membership of the individual(s) involved may be suspended.

Formal warning: If the Committee and General Management determine that the violation does not warrant immediate removal, a formal warning will be issued as the appropriate course of action.

The warning will be issued by RockSolid’s General Management and may involve staff members to follow up with the individuals involved.

Immediate removal: For any violation of a serious nature, the Committee will recommend immediate removal of the individual from the Community and termination of membership, effective as soon as approved by the General Management of Sisu Climbing S.A. de C.V., with no compensation granted.

Important: If your physical safety and/or health is at immediate risk, or in case of emergency, call authorities at 911.

I (full name) _________________________ on date __________________ sign acknowledging that I am aware of RockSolid’s Anti-Harassment Policy (Sisu Climbing S.A. de C.V.).

_________________________

Signature

Coexistence and Anti-Harassment Policy